Effective Date: 16th April 2025

At Freight Starts Ltd, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

We may collect the following personal information from you:

• Name

• Phone number

• Email address

• Postal address

• Communication preferences

How We Collect Information

We gather personal information through:

• Website Forms: Information submitted via our intake and contact forms.

• SMS & Email: Information you provide through written communication, including conversations initiated by you.

• Account Creation & Service Use: When you register or use our services.

How We Use Your Information

We use your information to:

• Provide our logistics and freight services

• Respond to your inquiries

• Improve our services and customer support

• Send you relevant updates, notifications, and marketing messages

Sharing of Information

We do not sell or share your personal information or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. Information may be disclosed only:

• With your consent

• As required by law

• To service providers under confidentiality agreements

Data Protection

Your information is stored securely and only accessible to authorized personnel. We regularly audit our systems to maintain the highest level of data protection.

SMS/Text Messaging Consent

By submitting your phone number, you consent to receive marketing and informational text messages from Freight Starts Ltd, including messages sent via autodialer. Message and data rates may apply. Message frequency may vary. You can unsubscribe at any time by replying STOP.

Opt-Out Instructions

If you are receiving text messages from us and wish to opt-out, reply with “STOP” or “UNSUBSCRIBE” to the number you received the message from. To re-subscribe, send a request or opt-in again on our website.